Zen and the Art of the Balanced Scorecard

Oracle proposes that the balanced scorecard and performance management can be viewed as a continuous process.



  • Capture a Balanced View
  • Pinpoint the Right Number of Metrics
  • Use Cascading Scorecards
  • Align with Strategy Maps
  • Incorporate Qualitative Insights
  • Plan for the Unplanned
  • Make Time for Reflection


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