Inmarsat: Global Skills Shortage Risks Jeopardizing Success of IoT Deployments

A significant proportion of global enterprises lack IoT skills at different levels in their organizations, as well as in key technical disciplines, which risks jeopardizing the success of their IoT deployments and the security of their data, according to latest research from global satellite communications provider Inmarsat.

As part of Inmarsat’s "The Future of IoT in Enterprise - 2017" report, market research specialist Vanson Bourne interviewed 500 senior IT decision makers from major organizations across the Americas, EMEA and APAC regions.

Seventy-six per cent of those surveyed reported that they needed additional staff at a senior, strategic level with the skills to set the objectives and priorities for IoT deployments.

Additionally, 72 percent of respondents identified a shortage of staff with management-level experience of IoT deployments, and 80 percent lacked skills in the hands-on delivery of IoT solutions, to ensure that the solutions work as intended.

Specific technical disciplines

The shortage of staff with IoT-focused skills extends to specific technical disciplines.

Sixty percent of respondents reported that they required additional staff experienced in cybersecurity to handle the vast quantities of data that IoT solutions generate; 46 percent identified a deficit of staff with experience in analytics and data science; and around half (48 percent) lacked the technical support skills needed to make their IoT projects successful.

“There is a clear recognition by organizations from all industries that IoT will play a fundamental role in their digital transformation and in their ability to achieve competitive advantage,” says Paul Gudonis, President of the Inmarsat Enterprise Business Unit.

“But for that to happen businesses need to have the correct skill sets in place, and, as our research demonstrates, many currently find themselves without the skilled staff required for this transformation, and unable to take advantage of the potential that IoT solutions offer. Unless this skills deficit is properly addressed, there’s a risk that IoT projects will fail and that businesses will open themselves up to new security threats, putting an unwelcome brake on innovation.”

Identifying how enterprises can prepare themselves for the IoT revolution, Gudonis concluded. “As the potential value of IoT solutions becomes more apparent, deployment rates are expected to surge, placing yet further pressure on the pool of staff with the skills needed to make IoT projects successful.

"Enterprises must therefore move quickly to upskill their existing staff and fill the gaps in their internal skillsets with new hires. But longer term, the focus needs to be on establishing strategic partnerships with IoT specialists. With economies of scale on their side, specialist partners can help businesses overcome their skills bottlenecks and make their IoT deployments successful.”

IoT is changing the way that businesses operate, but it is dependent upon reliable connectivity. Many of the locations that would benefit most from IoT technologies are remote and are situated where terrestrial networks do not reach, or do not work well, all of the time.



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