Analyze This, Predict That: How Institutions Compete and Win with Data Analytics

To date, demographic changes, digital technologies and design of the customer service experience (or the ‘three-Ds’) have put the financial services industry on a new competitive trajectory, resulting in a new wave of start-ups while established information services players have challenged the traditional models by implementing innovative ways to satisfy customers’ core needs.

This study examines the financial services sector’s analytics capabilities. The analysis can apply to other industries and sectors as well.

Contents

  • Executive Summary
  • Major Competitive Growth Forces
  • The Data Analytics Industry and Consumer ResearchAsia Pacific Financial Institution and Service Provider Competitive Readiness Study
  • Analytics-Enabled Consumer Experience Study
  • Technology for the Analytics-Driven Business in a Smart Connected World
  • The Consumer Environment – A Smart Connected World
  • The Financial Service Provider Environment – Data Infrastructure Analytics and Actioning
  • Analytics-Enabled Experiences
  • Conclusions 

Download Now

Suggested Articles

Some of you might have already been aware of the news that Questex—with the aim to focus on event business—will shut down permanently all media brands in Asia…

Some advice for transitioning into an advisory role

Global risks are intensifying but the collective will to tackle them appears to be lacking. Check out this report for areas of concern