This report from BTI Consultants looks at the development of socially intelligent organisations in Asia. A Social Intelligence (SQ) company embraces collaboration, harness diversity and promotes innovation and change.
Managers for a socially intelligent workplace will lead by responding to individual needs, and embrace diversity. Managers should do the following:
- Use conversations to find out what employees are thinking
- Engage often with different people from different areas of the organisation to ensure their views are broadly informed
- Share their thoughts, ideas and assumptions broadly to find out what information they might be missing
- Be open to feedback and act on it
For Asian companies to stay competitive they must adjust to a more transparent and open leadership, instead of the old-fashioned highly-directive and transaction oriented way of leading that has been the norm.