On the Road Again: Managing the Road Warriors' Expenses

This report from Concur analyzes how mobile phones offer travelling employees the ability to manage expenses closer to the point of spend, bypassing the credit card/receipt/spreadsheet/bank payment process through a suitable mobile phone-focused solution can optimise expense management.


Key findings include:

  • Today’s tool of choice for the road warrior is the mobile phone
  • Managing receipts on the move is error-prone and leads to expenses being misclaimed and/or claimed late
  • Paper-based expense receipts are open to fraud
  • Being able to run reports across a disparate mobile community has to be a higher priority
  • “Point of expense” submission systems need to be a focus

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