Managing Virtual Teams: Taking a More Strategic Approach

In this report, the EIU assesses the extent to which companies use virtual teams—and how these teams are recruited and managed.


The ICT revolution has given organisations the ability to pool people from wherever they are in the world, without having to relocate them. People no longer have to be physically co-located to work on the same project, problem or task. But what are the challenges associated with teamwork separated by mobility and distance?


This paper provides insights into the prevalence, and management, of virtual teams in business today.


Key findings include:

  • The use of virtual teams, although effective for remote working and reduced travel, has simply evolved into place at one-half of the organisations polled.
  • Good management is not the norm in virtual working.
  • Executives are generally positive about working in virtual teams.
  • Despite positive feelings towards virtual work, there are a number of challenges when working at a distance.
  • More than one-half of executives say that their virtual teams use video conferencing on a regular basis.
  • One in three companies has set up virtual working so that they can tap into the global talent pool.

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