This new study from Forrester Consulting finds that 80% of the 348 organizations surveyed worldwide (including China, India and Hong Kong) still rely on manually inputted T&E data, even when the company uses an automated system.
Four out of ten of the enterprises surveyed were also unable to import data from disparate sources, including external systems. The result is that few companies have a real-time view of T&E to optimize spend.
In a report commissioned by Concur Technologies, Forrester recommends that companies deploy a system and processes that offer:
- Reports to help cost center managers monitor and control their own spend
- Tools that encourage employees to spend their T&E wisely
- Insight into complete supplier spend for better leverage
- Integration of data from all sources
- Mobile applications