Management Control Systems in Public Networks

This report from CIMA is a study of leadership and outcome in two public collaborative networks. The findings are based on in-depth interviews and research. 

Although the research looked at management and leadership in two public networks operating at a local level to protect individuals against violence, the findings can be used in most settings. 

Key findings in the study show that shared values and believes encourage collaboration, internal reputation is an incentive, find a balance between formal procedures and flexibility, goal-oriented mechanisms support external accountability and informal leadership can overcome lack of formal control. 


  • Introduction
  • Research methodology and context
  • Main findings and their implications for practice
  • Conclusions and interpretations
  • Acknowledgements

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