This report from CFO Innovation, sponsored by Concur, finds that the majority of companies in India have more than 50 people traveling on business at least once every two weeks. But travel and expenses (T&E) processes are still manual or a mix of automated and manual, although 39% of the companies surveyed are already fully automated.
There is broad satisfaction with the T&E system's ability to keep expenses within budget, but the majority of the executives surveyed believe there is scope to reduce spend. However, they cite difficulties in obtaining granular information on individual employee patterns of usage and compliance, and obtaining best pricing for hotels, care rental and airline costs, which could hold back efforts to trim T&E spending.
- Physical travel remains prevalent
- Automation is catching up
- Frustrations and challenges
- The ideal T&E system
- Mixed feelings about the cloud