The CFO of Tomorrow: They’re the Tech-Trusting Millennials of Today

In Asia Pacific and around the world, businesses are facing an uncertain future. Macroeconomic events such as US disengagement from the Trans-Pacific Partnership (TPP) and the Paris climate agreement, and China’s slowing GDP growth are making it harder than ever to plan.

What’s more, this uncertainty is being exacerbated by digital disruption. New players are charging into every sector, wielding pioneering digital business models and prising away market share from incumbents. Some 83% of executives in Asia Pacific now see digital start-ups as a threat to their business, according to a study by computer company Dell.

The CFO of tomorrow is the millennial of today – braver in their approach and diligently focused on finding innovative ways to move the business forward

As enterprises attempt to navigate a course to success in these turbulent times, they are increasingly turning to an unexpected source for guidance – their CFO.

Whereas, once upon a time, the CFO was primarily an enterprise’s bookkeeper and accountant, the role is changing beyond recognition. In addition to their traditional activities of managing budgets and producing reports, CFOs are increasingly expected to be a strategic driver for business growth and innovation – tasked to enable digital transformation and extract maximum value from operations.

This is the CFO of tomorrow.

Trust in technology

The CFO of tomorrow will no longer be involved only in financial management and reporting. Instead, their role will be to ensure that the financial, functional and operational aspects of the business are brought together to demonstrate optimal value and performance to shareholders.

This change is well underway. Recent research from Oracle involving finance leaders revealed that 52% of CFOs say their role now predominantly involves advising the business on how it can achieve growth.

As the responsibilities of the CFO expand, we see a ‘new’ type of person stepping into the role. The CFO of tomorrow is the millennial of today – braver in their approach and diligently focused on finding innovative ways to move the business forward.

Crucially, millennials are also more trusting of technology – a key asset in a future where the sheer volume of information flowing into an organization will require CFOs to rely on artificial and adaptive intelligence applications to analyze and derive actionable insights from data.

Jack of all trades

But it’s not just about technology. Millennials bring a different approach to work; a new-generation ‘attitude’ which in turn will shape the outlook of the CFO of tomorrow.

Breaking with tradition, millennials are moving away from specialization in the workplace. They want to be ‘Jacks of all trades’; have a broader understanding of the company; see how their role connects to others and how they can work together to improve results.

One survey by the Intelligence Group has found that more than four in five millennials prefer a collaborative work culture over a competitive one – an ideal mindset for a CFO, whose role increasingly demands that they see the bigger picture and enable enhanced collaboration across all business functions.

Importance of data

And, when it comes to seeing the bigger picture, the importance of data cannot be understated. The CFO of tomorrow will draw on data from a many different sources in order to gain insight and connect business units together.

In addition to internal data generated through Enterprise Resource Planning (ERP), Enterprise Performance Management (EPM) and other applications, the CFO of tomorrow will rely on data from the Internet of Things (IoT). As a result, they’ll understand the business like never before. 

Weather sensors, for example, will alert them days in advance that a storm may disrupt the supply chain. Data from fitness trackers will let them know when the workforce is stressed. Ambient temperature sensors will let them know when the factory is in danger due to overheating.

This external data will help CFOs make predictions and recommendations across the business, exponentially increasing their value to the CEO and board.

Combining vast amounts of data with adaptive intelligence and powerful, enterprise-grade cloud technology, the CFO of tomorrow will break down organizational silos to orchestrate a business that is more agile and more unified than anything in the past

Cloud software

In order to collect, store and analyze these vast caches of data, the CFO of tomorrow will naturally look to cloud solutions. Cloud-based ERP, EPM and Supply Chain Management (SCM) applications can act as the ‘muscles’ of a data-driven, digital approach to business transformation, providing CFOs with the tools to optimize business performance, collaborate, and allocate resources effectively.

IoT applications in the cloud, meanwhile, can provide CFOs with a new range of senses – allowing them to ‘see’, ‘hear’ and ‘smell’ what is happening outside the corporate walls, and providing them with real-time information that enables true agility. Adaptive intelligence cloud software will be the new brains, using machine learning to analyze large volumes of data faster.

There’s no denying that digital disruption and economic uncertainty present real challenges for Asia Pacific CFOs and their businesses. But success cannot be achieved by playing it safe. The next generation of CFOs – millennials as well as new-generation thinkers of all ages who have a solid understanding of digital technology – will be the key players in their businesses.

Combining vast amounts of data with adaptive intelligence and powerful, enterprise-grade cloud technology, the CFO of tomorrow will break down organizational silos to orchestrate a business that is more agile and more unified than anything in the past. They will be empowered to proactively identify new market opportunities, and act on them immediately.

About the Author

Mahadevan Natarajan is Senior Director, APAC Enterprise Performance Management Business, Oracle.