Global Process Transformation Part 2: The Opportunities

This part 2 of 2 white papers from Infosys BPO discusses the solution to the challenges in functional conflicts across global organizations. As businesses today all focus on how to remain cost competitive, deliver best-in-class services and how to grow revenue, there must be a strong relationship between processes. 
 
The report states that the solution requires organizations to focus on the end-to-end process architecture and its potential enablers. As each function in a company is linked, true transformation can only be complete with understanding of these connections.
 
To succeed, look at the following opportunities: 
  • Operating Model
  • Aligning Process Metrics to Meet Business Goals
  • Technology Interventions
  • Change Management Effectiveness
 

Click here to download Part 1: The Challenges

 

 

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