Singapore firms that allow employees to work at home or on flexible time are reporting a 10 percent boost in productivity, aside from savings in rental and transportation costs, reports Channel News Asia.
Citing a Manpower Ministry survey, Channel News Asia notes 35 percent of employers offer at least one form of flexible work arrangement, up from 25 percent in 2007.
"Productivity has improved by at least 10 percent and we also tracked the customer satisfaction index and we gained three percentage points in customer satisfaction," Jeanne Cheng, managing director of SP Services told CNA. "We have also experienced a reduction in other administration costs such as rental and other overheads."
Steve McGowan, division director of the Financial Services Group at Robert Half International, says: "As long as an employer gives an employee certain output or a deliverable, and as long as they can measure their people within that structure, then I think it is positive."
After the global financial crisis in 2008, companies unable to give pay rises and bonuses turned to flexi-work schemes to retain staff.
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