Chinese Workers Most Likely to 'Call in Sick' When Not Actually Ill

Significant numbers of employees around the world admit to calling in sick to work when they were not actually sick, with China leading the pack with 71 percent.


A new global survey commissioned by The Workforce Institute at Kronos Incorporated and conducted by Harris Interactive reveals that employees in Australia, Canada, China, France, India, Mexico, the U.K., and the U.S., have all, to varying degrees, played hooky – called in sick to work when they were not actually sick.


France had the smallest number with only 16 percent. Other countries polled included India with 62 percent, Australia with 58 percent, Canada with 52 percent, the U.S. with 52 percent, the U.K. with 43 percent, and Mexico with 38 percent.


When asked why they have ever called in sick when they were not actually sick, the overwhelming response in every region was that employees felt stressed/needed a day off: 71 percent in Canada, 62 percent in the U.S., 60 percent in China, 57 percent in the U.K., 53 percent in France, 51 percent in Australia, 46 percent in Mexico, and 44 percent in India.


Other reasons selected included needing to take care of a sick child, having too heavy a workload, and not having enough paid leave.


So, how did they spend their day off? The top two activities in every region except India and Mexico were staying home and watching TV or staying in bed. In India and Mexico, staying home and watching TV was the top choice, but meeting up with friends and relatives was next on the list.


When asked what their employers could do to prevent them from calling in sick to work when they weren’t actually sick, the top response in every region but France was to offer employees the opportunity to work flexible hours.


In France, employees said that summer Fridays – being offered the opportunity to take Fridays in the summer off and make them up during the week – would make the biggest impact. Being given the opportunity to work from home, and the opportunity to take unpaid leave, also rated high among employees around the world.


A high percentage of employees in China – 45 percent – also felt that providing more paid time off to employees would make a difference – this was higher than in any other region: 38 percent in Canada, 34 percent in the U.S., 32 percent in the U.K., 25 percent in Australia, 24 percent in India, 15 percent in France, and 12 percent in Mexico.


The majority of employees in all regions said that they were negatively impacted when co-workers called in sick, with the top reason being that they had to take on the work or shift of the missing employee.


The second reason in every region except Mexico and France was an increase in stress.


Employees in Mexico and France don’t get stressed as much, but they do worry about things getting overlooked or forgotten.


When asked whether or not their employers used an automated system to keep track of absences, only in Canada, China, and India did the majority – 53 percent, 56 percent, and 53 percent  respectively – of employees say yes. In all other regions the majority said no or that they didn't know.


Unscheduled absences, like when an employee calls in sick at the last minute, cost organisations 8.7 percent of payroll each year as discussed in a recent survey conducted by Mercer and  sponsored by Kronos.






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